No Refunds, Returns or Exchanges Policy

Effective date: September 17, 2026

Quiet Systems Studio sells digital products that are delivered electronically. Because customers receive access to downloadable content immediately after purchase, all sales are final.

1. No Refunds

Except where required by applicable law, Quiet Systems Studio does not provide refunds for digital products after an order has been completed or download access has been issued.

A refund will not be provided because:

You changed your mind
You no longer want or need the product
You did not download, open, read or use the product
You purchased the product without reviewing its description
You expected material that was not included in the product description
You lack the software, device or technical knowledge needed to use a standard PDF
You are not eligible for a listed opportunity or program
An external organization changes or closes an opportunity
You miss an application deadline
You do not obtain funding, acceptance or a particular business result
You later find similar information elsewhere

Purchasing the Founder Resource Desk does not guarantee eligibility, funding, admission, approval or business results.

2. No Returns or Exchanges

Digital products cannot be physically returned. We do not accept returns or exchanges and do not exchange one digital product for another.

3. Technical Access Problems

If you are unable to access or download a purchased file because of a technical delivery problem, contact info@granitefieldholdings.com within seven days of purchase.

Include:

Your name
Order number
Email address used during checkout
A description or screenshot of the problem

When the order can be verified, we will make a reasonable effort to restore access, reactivate the download or provide a replacement copy of the purchased file. Technical assistance does not create an automatic right to a refund.

4. Duplicate Charges and Billing Errors

Confirmed duplicate transactions or documented billing errors will be reviewed and corrected when appropriate.

Contact info@granitefieldholdings.com with the relevant order and transaction information.

5. Updated Products

Some products include revisions or updated editions for a stated period. The applicable update period will be identified on the product page.

Updates may add resources, revise information, correct entries or identify expired opportunities. Changes to external programs, deadlines, eligibility requirements, websites or availability are outside Quiet Systems Studio’s control and do not create a right to a refund.

Access to updates ends when the period stated in the product description expires.

6. Unauthorized Purchases

If you believe a purchase was made without your authorization, contact us promptly and notify your payment provider. We may request information reasonably necessary to investigate the transaction.

7. Mandatory Consumer Rights

Nothing in this Policy excludes, restricts or overrides a refund, cancellation or consumer-protection right that cannot legally be waived. When applicable law requires a different result, that law will control.

8. Contact

Questions concerning an order or this Policy may be directed to:

Quiet Systems Studio
Email: info@granitefieldholdings.com